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Our method of shipping is UPS ground from Charlotte, NC. The shipping rate is for shipment in the 48 U.S. contiguous states. Orders to Alaska, Hawaii or other countries will be quoted upon receipt of the order either by e-mail or phone.
Larger shipments based on UPS ground rates.
RUSH orders needed for specific in-hands date should be verified over the phone. We can quote you the rush delivery charges. Every step will be taken to meet your deadline.
The Director's Chair & Silver Beauty Case requires special shipping and packaging. The chair ships at 30 lb. UPS ground rate.
Backorders will place entire order on hold. If requested to split order due to backorder, customer will incur additional shipping charges. Otherwise, orders will not ship until entire order is filled.
A physical street address is required for delivery.
If a package arrives damaged or broken open, refuse it and have UPS return it to us. A replacement will be sent out.
Orders usually ship within 48 hours after we receive them. Exceptions include backorders and holidays.
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