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Our method of shipping is UPS ground from Charlotte, NC.
International Orders should refer to the information on the "International Orders" page. *Customers will be responsible for all duties and/or fees.
Our regular shipping schedule is Monday thru Thursday with daily cut-off time at 3:30 p.m. EST. No shipments on Fridays.
RUSH orders needed for specific in-hands date should be verified over the phone. Every step will be taken to meet your deadline.
The Director's Chair ships at 30 lb. UPS ground rate.
A physical street address is required for delivery.
If a package arrives damaged or broken open, refuse it and have UPS return it to us. A replacement will be sent out.
Orders usually ship within 1-2 business days after we receive them. Exceptions include backorders and holidays.
Shipping Rates
Shipping charges based on UPS rates plus a handling charge to cover packaging.
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