10% Off Your Entire Order - Now through December 13th!
Must use promo code: CODE127 during checkout to receive your discount!

Shipping Info

 

Shipping Info
Our method of shipping is UPS ground from Charlotte, NC. 
         
Our regular shipping schedule is Monday thru Thursday with daily cut-off time at 12:00 p.m. EST. No shipments on Fridays. Orders containing clothing items are typically delayed 1 additional business day.

RUSH orders needed for specific in-hands date should be verified over the phone. Every step will be taken to meet your deadline. 

The Director's Chair ships at 30 lb. UPS ground rate. 

A physical street address is required for delivery. 

If a package arrives damaged or broken open, refuse it and have UPS return it to us. A replacement will be sent out. 

Orders usually ship within 1-2 business days after we receive them. Exceptions include backorders and holidays.

Shipping Rates
Shipping charges based on UPS rates plus a handling charge to cover packaging.

Return Policy

10% Restocking Fee on all Returns
10 Day Return – 30 Day Exchange Policy
Call 704-521-8099 for Return Authorization #


If you are not happy after initial inspection with your order, you may call 704-521-8099 for a Return Authorization #. You may return it within 10 working days for refund or up to 30 days for exchange. All returns must have RA# clearly marked on return address label. Any package returned without an RA# will be refused. Product should be in new/unused condition. Send returns to: 

Textile Printing, Inc. 605 Phillip Davis Dr., Suite 4 Charlotte, NC 28217-1548 
Enclose a note explaining why you are returning the item for exchange or refund and a copy of the original sales receipt.