All Items are 10% Off through Tuesday, September 6th! During checkout, you must use promo code: CODE825 to receive your discount.

Shipping Info

 

Shipping Info
Our method of shipping is UPS ground from Charlotte, NC. 
         
Our regular shipping schedule is Monday thru Thursday with daily cut-off time at 12:00 p.m. EST. No shipments on Fridays. Orders containing clothing items are typically delayed 1 additional business day.

RUSH orders needed for specific in-hands date should be verified over the phone. Every step will be taken to meet your deadline. 

The Director's Chair ships at 30 lb. UPS ground rate. 

A physical street address is required for delivery. 

If a package arrives damaged or broken open, refuse it and have UPS return it to us. A replacement will be sent out. 

Orders usually ship within 1-2 business days after we receive them. Exceptions include backorders and holidays.

Shipping Rates
Shipping charges based on UPS rates plus a handling charge to cover packaging.

Return Policy

10% Restocking Fee on all Returns
10 Day Return – 30 Day Exchange Policy
Call 704-521-8099 for Return Authorization #


If you are not happy after initial inspection with your order, you may call 704-521-8099 for a Return Authorization #. You may return it within 10 working days for refund or up to 30 days for exchange. All returns must have RA# clearly marked on return address label. Any package returned without an RA# will be refused. Product should be in new/unused condition. Send returns to: 

Textile Printing, Inc. 605 Phillip Davis Dr., Suite 4 Charlotte, NC 28217-1548 
Enclose a note explaining why you are returning the item for exchange or refund and a copy of the original sales receipt.